Question 1

If my flight is operated by a partner airline, do I have to go to another terminal?

Accepted Answer

For more information about the Eurowings departure terminals, please click here.

For our partner airlines, you will find the important terminal information on the corresponding websites of our partners:

SmartWings (QS):

Question 2

Is it possible to book ancillaries with the partner airline?

Accepted Answer

Yes, this is possible.

For free services, such as wheelchair assistance (PRM), please contact the point of sale.

For paid travel extras, please contact the operating airline. Extras must be booked directly with our partner airlines.

Question 3

What should I know about Smartwings (airline code QS)?

Accepted Answer

Smartwings is the largest airline in the Czech Republic and one of the fastest growing airlines in Central Europe. It offers scheduled, charter and private flights throughout the European continent. Smartwings flies to over 80 destinations in Europe and is headquartered in Prague (PRG). The airline operates a modern fleet of the 737 family, which includes the 737-700, 737-800, 737-900er and the particularly sustainable 737 MAX 8.

Please find important links regarding SmartWings (QS):

Question 4

How do I identify a codeshare flight?

Accepted Answer

If your flight is operated by a partner airline, you will be informed about it during and after booking your flight. Your flight has the airline code of the operating airline, so look for the flight on your boarding pass at the airport. The flight will be operated with a partner airline aircraft and crew.

Question 5

Why does Eurowings have codeshare partner airlines?

Accepted Answer

Eurowings enters into codeshare agreements to enable our customers to fly to more destinations. Through our codeshare partnerships, we place our identifier code (EW) on flights operated by our codeshare partners.

In addition, the marketing of Eurowings flight numbers on partner flights allows us to expand the EW network by using the partner operation as a complementary service on routes served in parallel. This allows us to provide you with an expanded service through an extensive network of convenient and exciting flight connections!

Question 6

What does that mean for customers?

Accepted Answer

A codeshare operated flight does not change many features of your flight. If your trip is operated by a codeshare partner airline, there are a few things you should consider before you travel. What does this mean for you? You will find the most important information here:

You are not flying with a Eurowings aircraft, but with an aircraft of one of our partner airlines.
Check-in takes place at the airline operating the flight. For bookings that include two or more flights with different airlines, check-in must be with the airline operating the first flight of the trip. Pay attention to the different check-in times before the flight. They vary from airline to airline. You can find more information about check-in here.
The rules and regulations of the operating partner airline apply regarding baggage restrictions, check-in times, flight disruptions, rebooking and ground handling. Contact our partner airline if you need further assistance on any of these topics. Here you can find more information about flight disruptions.
If you wish to book a seat before the flight with a partner airline, you must do so through the partner airline.
Earning miles is only possible with airlines that are Miles and More partners. Here you can find more information about Miles & More.
The operating airline is responsible for all post-flight activities.

Question 7

How many airlines does Eurowings have a codeshare agreement with?

Accepted Answer

Eurowings has unilateral partnerships with Lufthansa, Austrian Airlines, Swiss, Singapore Airlines, All Nippon Airways (ANA), United Airlines and Air Canada.

This is the bilateral codeshare partner airlines Eurowings currently has:

SmartWings (QS)

Aegean Airlines (A3)

Eurowings will enter more bilateral codeshare partnerships in the near future.

Question 8

Is it possible to reserve a seat on a codeshare flight?

Accepted Answer

Unfortunately, it is not currently possible to reserve a specific seat on a codeshare flight. However, some codeshare flights do allow you to select your own seat later during check-in.

Question 9

What do I need to know about Aegean Airlines?

Accepted Answer

Aegean is Greece's largest airline, a Star Alliance member and has been operating since 1999. Aegean Airlines carries more than 10 million passengers a year to 165 destinations in Europe, with a fleet that currently includes 77 aircraft.

Question 10

What is a codeshare flight?

Accepted Answer

A codeshare flight is the joint operation of two or more airlines and refers to a flight with a Eurowings (EW) flight number operated by another airline. Codeshare flights are operated with the aircraft and cabin crew of the partner airline.

Eurowings is in the process of increasing the number of codeshare flights for its customers by partnering with airlines from neighboring regions. This enables smoother and more convenient flight connections between cities around the world and opens up new connections for customers.

When a flight is operated by a codeshare partner, customers are informed of the airline that will operate the flight at the time of booking.

What is a codeshare flight?

What should I know?

Questions on the subject of codeshare:

Frequently visited pages

Eurowings

Lufthansa Group

Partner