Imprint

Contact address

Eurowings GmbH
Waldstraße 249
51147 Cologne
Germany

URL: eurowings.com
E-mail: [email protected]
Phone: +49 (0)221 599 882 22
^{(The international rates of your phone service provider apply)}Contact form
Press inquiries: [email protected]

Corporate Headquarter/
Responsible for all content

Eurowings GmbH
Terminal-Ring 1
Zentralgebäude Ost
Flughafen Dusseldorf
40474 Dusseldorf
Germany

Executive Board

Dr. Maximilian Kownatzki (Chairman)

Kai Duve

Edi Wolfensberger

Chairman of the Supervisory Board

Dr. Michael Niggemann

Tax ID Nº

DE133500868

Registration

CR Nº 66807/Commercial Register Dusseldorf

Competent supervisory authority

Luftfahrt-Bundesamt
Hermann-Blenk-Straße 26
38108 Braunschweig
Germany

Conciliation Body for Travel & Transport

If your journey was for personal reasons and in the event of a dispute, you can appeal to the impartial cross-operator German Conciliation Body for Travel & Transport (Conciliation Body Travel & Transport , registered association) Fasanenstraße 81, 10623 Berlin, Germany:

To be used in the event of:

denied boarding, delay or flight cancellation;
destruction, damage, loss or delayed transportation of baggage;
destruction, damage or loss of items worn or carried by the passenger;
problems faced by disabled passengers or passengers with reduced mobility when using air transport services;
any more general disputes arising when the consumer alleges that the business is not trading fairly;

if,

you have already contacted Eurowings and have not received an answer within two months or
you have not reached agreement with Eurowings on the processing of your complaint or the fulfilment of your claims.
your monetary claim is between 10 € and a maximum of 30,000 €.
your complaint has not already been processed by a national supervisory authority, e.g. the Federal Office for Civil Aviation, is or was not pending before a court of law, and has not been settled in a similar way.
your journey was for personal reasons.

We would also draw your attention to the rules of procedure of the German Conciliation Body for Public Transport (registered association).

In Portugal, Decree-Law 156/2005 establishes the obligatory existence and availability of a complaints book for all suppliers of goods and service providers who have contact with the general public. The digital complaints platform can be accessed at: https://www.livroreclamacoes.pt/INICIO/.

Publication regarding the female quota of Eurowings GmbH

Declaration on Corporate Governance 2025 pursuant to Section 289f HGB (German Commercial Code) by Eurowings GmbH for publication on the Company website: information regarding the proportion of women in management positions in accordance with Section 289f HGB (Declaration on Corporate Governance)

The Lufthansa Group has made a voluntary commitment to ensuring that by 2030, a minimum 30% of management-positions at all levels are held by women and men respectively (IATA commitment). To achieve this, the companies in the Lufthansa Group have set individual goals aimed at promoting gender diversity in management. Eurowings GmbH and its sister companies within the Lufthansa Group’s “Eurowings” business division will also contribute to the 2030 target of 30% women at management levels 1 and 2. Under the IATA voluntary commitment, this objective was set at 25% by 2025. As of 31 December 2025, this target was exceeded across all Eurowings companies by a total of 28.6%.

Furthermore, the German Act on Equal Participation of Women and Men in Leadership Positions also requires some companies to establish and publish targets, by means of a resolution, regarding the proportion of women on the supervisory board, management board and in the first two levels of management below the Executive Board, as well as providing deadlines for these targets to be achieved. Eurowings GmbH falls within the scope of this regulation.

The Eurowings GmbH Supervisory Board must therefore set targets regarding the proportion of women on the supervisory board and the management board of Eurowings GmbH, along with deadlines for achieving them. The management board of Eurowings GmbH, for its part, must set these targets and deadlines for the two levels of management reporting to them. In this context, Eurowings GmbH has in the past set appropriate targets to be achieved by 31 December 2016 and 31 December 2025. New targets regarding the proportion of women have been set, and the deadline for achieving them is 31 December 2030.

In this regard, the supervisory board has set a target of 33.3 percent for the proportion of women on the Supervisory Board of Eurowings GmbH and 33.3 percent for the proportion of women on the management board. The management board has set a target of 0 percent for the first and second levels of management below the management board.

By the end of 2025, the proportion of women on the supervisory board was 41.7% (target: 30%). The proportion on the management board was 0% (target figure: 0%). The proportion for the first level of management below the management board was 0 percent (target: 0 percent) and 50 percent for the second (target: 0 percent).

Note: The commitment of 0% for the two management levels below the management board is solely due to the internal structure of the Lufthansa Group business segment ‘Eurowings’ and its companies, in which Eurowings GmbH is responsible for flight operations and – without dedicated management levels – is equipped only with the administrative staff required under aviation law. This means that the total number of managers at this level is one person at the first and two people at the second. All other services are provided by an in-house service company. For this reason, in order to achieve the goal of greater diversity in leadership roles, it is appropriate to consider Eurowings GmbH and its affiliated Eurowings companies as a single entity within the entire “Eurowings” business division of the Lufthansa Group. Here, the percentage of women currently exceeds 25% and the target for 2030 is 30% (see above).