Ready to check in? With online check-in, you can save time at the airport and choose the best seat on board.
Online Check-in
Information for tour operator customers
If you booked a flight through one of our tour operator customers (e.g. TUI, Alltours, Schauinsland etc.) and you can not open your booking please contact our Call Center at +49 22159988266 for seat reservations or the addition of other services (baggage, assistance with boarding and disembarking, etc.).
In the event of an error message at check-in, please take a screenshot of it and show it at the airport check-in desk before departure.
Without stress on the day of departure: Our Late Night Baggage Drop
Would you like to drop off your baggage the night before? You can do so at the following airports:
- Berlin (BER): 16:00 – 17:00 (Saturdays only at the baggage kiosks) for next-day flights until 12:00 noon
- Cologne-Bonn (CGN): 16:00 – 17:00 for next-day flights until 12:00 noon
- Dusseldorf (DUS): 18:00 – 20:00 for next-day flights until 12:00 noon
- Hamburg (HAM): 18:00 – 20:00 for next-day flights until 10:00 a.m.
- Stuttgart (STR): 18:00 – 20:00 for next-day flights until 08:00 a.m.
The service is available free of charge at the baggage kiosks (except Stuttgart) or for €5.00 per person (incl. taxes) at the counter. Use of the kiosks is not available for flights to Armenia, Egypt, Georgia, Montenegro, Morocco, Saudi Arabia, Tunisia, Turkey or the United Arab Emirates.
Late Night Baggage Drop is not available for flights to Beirut, Pristina and Erbil, or for flights to the USA or Canada. Sports weapons cannot be dropped the night before.
If free check-in at the airport is not included in your fare (e.g. in the BASIC fare), we recommend checking in online before dropping of your baggage. Should you decide at the airport that you'd prefer to check in at the counter, we will charge €15 per person.
