Question 1

How do I reserve a seat on the train at Eurowings?

Accepted Answer

Want to reserve a seat on the train so that you don't risk having to stand for the whole journey? If so, please contact staff at your local train station or at any DB agency across Germany. They can also give you further information on charges for reserving seats.

You can get timetable information about rail connections throughout Germany by calling Deutsche Bahn toll-free at +49 (0) 800 1 507 090 or by visiting http://www.bahn.de/

Question 2

Can I reserve a seat when I book my Eurowings flight?

Accepted Answer

Yes, for a fee you can reserve a seat category (e.g. seat with more legroom or window seat) when you book your flight with Eurowings.

You can also reserve a seat later – up to before web check-in closes before departure.

SMART fare

The SMART fare includes free reservation of your preferred seat. A seat with more legroom can also be booked for €5 (depending on the route).

BIZclass fare

Seat reservation is available free of charge in rows 1–3 for the entire Airbus fleet in the BIZclass fare. It also includes a free adjacent seat for more space. Passengers can also experience the enjoyment of exclusive premium section seating with a nearly two-metre-long horizontal bed on long-haul routes.

Please note that seats in rows with emergency exits are subject to special regulations.

Important:

All regulations apply to Eurowings flights with an EW flight number, regardless of the operating airline. The seat reservation option (with extra legroom) applies exclusively to selected flights and depends on the route and availability. This offer may not be available on some of the following aircraft: A319, A320, B737, B738, Q400, E190.

For our partner airlines' flights, which do not have an EW flight number, the conditions of the respective airline apply. These can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

Please note that a confirmed seat reservation does not constitute a legal entitlement to a specific seat on board the aircraft (e.g. seat 3A), but refers solely to the selected category (e.g. seat with more legroom).

Question 3

What special regulations apply to emergency exit row seating at Eurowings?

Accepted Answer

We ask for your understanding that the following groups may not sit in emergency exit rows due to official safety requirements:

Infants and children (up to and including 15 years)
People travelling with animals in the cabin
Pregnant women
People with physical and/or mental disabilities
People with reduced mobility due to body measurements, illness or age
People who do not speak English

Please note that by reserving a seat in the emergency exit rows you confirm that you and your fellow travellers do not fulfil any of these criteria. If this is not the case, we are authorised to give the relevant passenger(s) another seat reservation, without reimbursing the reservation charge. In case of doubt, the Eurowings cabin staff will make the relevant decision.

Question 4

How do I reserve a seat?

Accepted Answer

Seats can be reserved for a fee both during and after booking – up until online check-in closes before departure.

Question 5

What kind of seats can I reserve for people with reduced mobility?

Accepted Answer

Depending on the impairment, certain regulations apply to seat reservations for passengers on Eurowings flights.

Passengers with a cognitive or physical impairment:

Must not be seated in the first or last row
Must not be seated in the emergency exit rows

Passengers who are unable to exit the aircraft without the aid of a wheelchair (WCHC) and are travelling alone:

Must not be seated in the first or last row
Must not be seated in the emergency exit rows
Must be seated in window seats only

Passengers who cannot manage stairs but can walk short distances on foot (WCHS) and are travelling alone:

Must not be seated in the emergency exit rows

Passengers who require a mobility aid to cover longer distances on foot and are travelling alone:

Must not be seated in the emergency exit rows

Passengers who are travelling with an assistance dog:

Must not be seated in the first or last row
Must not be seated in the emergency exit rows

Information on the distribution of seats in our different aircraft types (Airbus A319 and A320) can be found here.

Question 6

What kind of seats can I reserve when travelling with a pet?

Accepted Answer

Passengers with pet are allowed to sit in all rows except the first row and the rows at the emergency exit.

Further information such as requirements and facts can be found here.

Seat reservation

Questions about seat reservation:

Frequently visited pages

Eurowings

Lufthansa Group

Partner