Question 1

Can I book an extra seat for a musical instruments or a child seat?

Accepted Answer

Yes. You can call our customer service up to 24 hours before departure to book an extra seat for a musical instrument or a child seat for infants under 2 years old. However, the booking of the extra seat can still be made at the ticket counter at the airport. Extra seats are available from €10 per seat and route, as long as there is still sufficient capacity on the respective flight.

Question 2

Is it possible to rebook or cancel the free middle seat?

Accepted Answer

No, the free middle seat cannot be rebooked or cancelled individually on the website. Please contact our Customer service by telephone.

However, a change or cancellation of a complete booking with a free middle seat is possible online. When rebooking, only the price difference to the new flight will be charged for the passenger's seat, but not for the free middle seat next to it.

Question 3

Can free middle seats be purchased with miles?

Accepted Answer

Purchasing a free middle seat with miles is not possible.

Question 4

How many free middle seats can be added per booking?

Accepted Answer

A booking may not exceed a total of nine seats (including the free middle seats), otherwise it is considered a group booking. As there is always one free middle seat available for a maximum of two seats, an online booking can contain a maximum of five passengers and four free middle seats.

Question 5

Can I choose the location of the free middle seat myself when booking?

Accepted Answer

Yes, free middle seats can be self-selected depending on availability. Where free middle seats are still available depends on further booking data such as the aircraft type or the load factor of the flight.

Question 6

Can I check in online when booking a free middle seat?

Accepted Answer

For operational reasons, online check-in for bookings with a free middle seat is limited. Please visit the check-in counter at the airport before departure to receive your final boarding pass.

Question 7

Am I entitled to my free middle seat even if the aircraft is heavily booked?

Accepted Answer

If one of our flights is indeed overbooked, customers with a free middle seat will be asked at the gate if they would voluntarily return it so that other passengers can be allowed on board. In this case, the price paid for the free middle seat will be refunded in full. The refund will be made afterwards via our Customer Centre.

Question 8

Is it possible to share a free middle seat between two passengers?

Accepted Answer

Yes, it is. During the booking, each customer can individually select the number of passengers and the corresponding number of free middle seats. The free middle seat is therefore assigned to only one passenger by means of the booking code (PNR), even if both passengers are seated next to the same free middle seat in the aircraft.

As free middle seats can only be booked for passengers aged 12 and over, it is possible for an adult and a child under 12 to share the middle seat (Example: adult reserves 8A and free middle seat 8B, seat 8C is reserved for the child).

Question 9

Can children obtain an free middle seat next to them?

Accepted Answer

Free middle seats can only be booked for passengers aged 12 and over. However, it is possible for an adult and a child under 12 travelling with them to share the middle seat (Example: The adult reserves 8A and free middle seat 8B. The seat 8C is reserved for the child, so both share the middle seat).

Question 10

What does the free middle seat cost?

Accepted Answer

The free middle seat is bookable from 10 € (SMART fare) or from 15€ (BASIC fare) per person and route depending on the availability. The middle seat, which we would normally sell as a regular flight ticket, will be blocked. Therefore, the price of the free middle seat increases depending on how many seats are sold on the flight already.

Question 11

Can I buy another free neighbouring seat that is not in the middle of the row?

Accepted Answer

No, at the moment it is only possible to buy a free middle seat, but not a free window or aisle seat. On flights with smaller aircraft, where no middle seat exist, the seat upgrade cannot be booked either.

Question 12

Under what conditions can I book the free middle seat online?

Accepted Answer

The free middle seat can only be added to a booking online by customers who have booked a flight directly with Eurowings. Tour Operator customers, the B2B Corporate and B2B Travel Agency portals, as well as customers who have booked a flight with third-party providers are asked to contact the Call Centre or visit the ticket counter at the airport for booking. Additionally, the free middle seat is not available for BIZclass customers (the free secondary seat is already included in the fare).

Question 13

How can I book an free middle seat next to me?

Accepted Answer

You can add the seat upgrade with an free middle seat during your flight booking:

In the second booking step "Seat reservation", you select the number of free middle seats depending on how many passengers are included in your booking.
Seats with free middle seat can only be booked for all flights in your booking, not for individual flights.

You can still request a free middle seat even after you've booked. Contact our customer service or drop by our ticket counter at the airport.

Free middle seat

Questions about empty middle seats:

How can I book a free middle seat next to me?

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