Current information

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Current information

ETA information to travel the UK

London/Cologne 09/10/2024

Some more countries can apply for Electronic Travel Authorization (ETA) from 27 November 2024 onwards, which allows residents of these countries to travel to the UK with an ETA from 8 January 2025.

Please check the official ETA page here for the details. 

Following the submission of the ETA application, a processing fee will be levied, and applicants can expect to receive a response within a reasonable timeframe. Approved ETAs will be electronically linked to the traveller's passport, eliminating the need for physical documents or paper-based visas.

Individuals with dual citizenship, including citizens holding a passport from another eligible country, will not be exempted and will still need to obtain an ETA. 

Passengers must apply for an ETA before travelling to the UK. If the outcome of their ETA application has not been decided before their departure date, they can still travel to the UK pending a decision.

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Essential information for Qatar nationals to enter the UK

London/Cologne 10/11/2023

In a significant policy update, Qatar nationals planning to travel to the United Kingdom will now be required to obtain an Electronic Travel Authorization (ETA) prior to their departure. 

Following the submission of the ETA application, a processing fee will be levied, and applicants can expect to receive a response within a reasonable timeframe. Approved ETAs will be electronically linked to the traveller's passport, eliminating the need for physical documents or paper-based visas.

Update: As of now the ETA requirement applies to nationals of Qatar, Bahrain, Jordan, Kuwait, Oman, Saudi Arabia and UAE. More countries are to follow. Individuals with dual citizenship, including citizens holding a passport from another eligible country, will not be exempted and will still need to obtain an ETA. 

Passengers must apply for an ETA before travelling to the UK. If the outcome of their ETA application has not been decided before their departure date, they can still travel to the UK pending a decision.

Apply now for an electronic travel authorisation eta
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Get through security checks quicker and more conveniently

06/04/2023

Don’t like the idea of standing in the queue at the security checkpoint? Then simply reserve an individual time slot for your security check – it doesn’t get any more exclusive or time-saving than that.

Your departure airport information will tell you which airports offer this service and the conditions that apply.

The following airports offer reservations:

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Self bag drop: check in your baggage yourself

Cologne, Düsseldorf 24/02/2023

Save time and get to the gate quicker: At many airports, you can check in your own 23 kg baggage at one of our self bag drops. You simply need your ID and boarding pass, which you can get online in advance or print off at one of the self-service check-in machines.

You can find all the information you need about the self bag drop in our FAQs.

You can find self bag drop machines at the following airports:

  • Stockholm

  • Berlin Brandenburg

  • Cologne/Bonn

  • Hamburg

Status of your flight

We ask all passengers who have planned a Eurowings flight within the strike period to regularly check the current status of their flight at www.eurowings.com or via the Eurowings Customer App, before travelling to the airport.

 

Contact details:

Air passengers who have provided their contact details will be informed of any changes by SMS or email. Passengers who have booked a flight through eurowings.com can retroactively enter their personal contact details in the "myEurowings" section.

 

Important notice:

If your Eurowings flight is cancelled, you can change your booking online to an alternative Eurowings flight either before or after the planned departure time free of charge or alternatively cancel it.

Cancelled flights can also be rebooked or cancelled using an Internet-enabled mobile phone via the Eurowings iPhone oder Android app.

 

Please note:

If your booking was made on an etix® ticket number (e.g.: 220-1111111111) or if you have booked a Eurowings flight on the lufthansa.com website or with one of our partner airlines, please contact the Lufthansa reservations office or the corresponding airline to change the flight date.

If you booked your flight through an operator or travel agent, please contact the tour operator or travel agent directly.

 

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