Our responsibility

Sustainable aviation fuels (SAF) are produced from renewable feedstocks such as used cooking oils or agricultural waste. Over their entire lifecycle, SAF can reduce greenhouse gas emissions by at least 80% compared with fossil kerosene.

Based on a model-based estimate, the Lufthansa Group calculates the amount of SAF required to make a corresponding contribution to the estimated flight-related CO₂ emissions, and introduces this amount into its flight operations within six months. Non-CO₂ effects (such as contrails) are not included in this calculation.

Here you can find more information about SAF and how it is used at Eurowings.

Less weight in our aircraft means less fuel consumption. We regularly subject our aircraft to a 'body check' to find ways of reducing weight. Every kilogram we reduce across the entire Eurowings fleet generates a CO₂ saving of 37 tonnes per year.

We have already greatly reduced the weight by using lighter trolleys, seats and carpets, and by using thinner paper for our customer magazine WINGS and the bistro menu. In future, all flight documentation will be digital to reduce the use of paper while also reducing emissions through less weight.

With our externally validated environmental management system, we manage and enhance environmental performance at our German sites in accordance with the requirements of the international ISO 14001 standard as well as the more demanding European EMAS regulation. Our aim is to systematically record all relevant environmental aspects, continuously improve them, and integrate them into business decisions.

As part of our environmental management, we collect comprehensive data on energy consumption, emissions, and resource use. This data serves as the basis for defining our environmental objectives and guides the development of targeted measures to further improve our environmental performance. The management system is reviewed regularly and validated by independent external environmental auditors.

Our published Environmental Statement ensures transparency regarding our performance, objectives, and progress in environmental protection.

With our new “Natureflex” foil we are taking another great step forward towards our goal of 100% sustainable packaging. By switching our foil we are able to reduce over four tons of plastic waste a year.

Our new sandwich packaging is a fully compostable, biodegradable and European regulation approved solution that consists of cellulose and is a further investment Eurowings is taking towards a more sustainable onboard offering.

We offer a fair, secure and attractive workplace for our employees. Diversity and equal opportunities are particularly close to our hearts. That is why we have joined various initiatives, such as the Cologne 'Women in Leadership' alliance, and founded the Wings.WoMen network. Our aim is for women to occupy a quarter of management positions by 2025.

Every year, we give pupils the opportunity to get a taste of the various technical professions found in the airline industry with our 'Girls’ and Boys’ Day'.

We support our employees to invest in themselves. Our individual training programme offers many webinars to give employees the opportunity to learn foreign languages or expand their knowledge in a wide range of subject matters via LinkedIn Learning.

We also support the younger generation through a Lufthansa Young Network (LYN). In addition to this, we regularly offer traineeships for young talent.

The well-being and health of our employees is essential for the company’s success. That’s why we regularly conduct what we call pulse checks. These give a snapshot of the current mood and explore potential for improvement in our daily work environment. Our new hybrid way of working also enables flexible working between office and home office.

We are continuously working on digitalising the customer experience and are constantly developing our digital travel companion. This already supports our passengers with relevant information and intelligent services throughout the entire journey. For example, the Eurowings Travel Guide currently also offers important and up-to-date information at a glance on the Covid-19 situation at the destinations.

Dialogue with our stakeholders is essential for sustainable and responsible action. That is why regular exchanges of views are important to us, so we can meet interests, wishes and expectations in the best possible way. This also includes transparent reporting in both internal and external communication. We use many modern media channels for open and transparent stakeholder communication to keep employees, customers and investors informed.

Our social commitment to children is particularly close to our hearts. That is why we are involved in a variety of ways in the help alliance, the Lufthansa Group’s charitable organisation – from financial donations to personal individual commitments from our employees. The goal: to give young people access to education and empower them to lead self-determined lives. For example, we have been supporting the Chancenwerk project 'Destination Education' since 2015. This supports disadvantaged pupils in their learning. Our employees take the opportunity to get involved in the project, for example with professional job application coaching or school field trips to an airport hangar. On board, we also encourage our passengers to donate 1 euro to finance a meal for two children via a help alliance project in India.

Eurowings provides support in times of crisis with relief flights and airlifts. During the Covid-19 pandemic, for example, more than 100 return flights were provided at short notice to bring around 20,000 stranded holidaymakers safely back home from holiday destinations. Numerous special flights were also organised to bring more than 30,000 urgently needed harvest workers and seasonal workers to farms to relieve shortages of thousands of seasonal workers due to strict entry and exit regulations.