Terms of use for promotional vouchers


 Please note:
These conditions apply to all promotional gift cards issued for competitions or marketing promotions. Separate conditions apply to purchased gift cards and promo codes.

How to redeem your flight voucher code:

  • Go to our website, eurowings.com

  • Under Booking, select your desired flight

  • Enter your personal data

  • In the Payment step, select Redeem voucher as the payment method

  • Enter your flight voucher code. The value of the voucher will be applied to the price of the flight

  • If there is an outstanding balance, please enter another payment method (credit card, direct debit). If the flight price is less than the value of the voucher, the remaining amount of the voucher will expire.

Flight voucher conditions and validity

  • The voucher can be redeemed once in the respective value for any flight with a EW flight number operated by Eurowings. Application or cash payment of the remainder and use of the remainder for another flight is excluded. Unless otherwise indicated, only one voucher can be redeemed per booking.
    The voucher must be redeemed exclusively for bookings via the homepage at www.germanwings.com. Redemption via our call centre is expressly excluded.

  • If the current daily price of your desired flight exceeds the value of the voucher, you have the option of adding a payment for the difference.

  • Booking changes are possible in accordance with the General Conditions of Carriage (GCC).

  • The voucher is only valid for the booking and travel period issued; it is not possible to extend it or to receive cash for it.

  • Eurowings assumes no liability for loss of the flight voucher. Replacement vouchers will not be issued.

  • The voucher is redeemable only for bookings of Eurowings flight service.

  • The voucher is valid only for personal use. Commercial resale of the voucher without the prior consent of Eurowings is prohibited. In particular, offering the voucher commercially for sale on Internet auction sites or other Internet platforms, either individually or by way of third parties, is prohibited.