Q: Do you or one of the group members need special assistance at the airport or during the flight?

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Question 1

How many people must travel together to qualify as a group at Eurowings?

Accepted Answer

If more than 9 people are travelling together, they qualify as a group for Eurowings.

Question 2

What are the General Conditions for Group Bookings at Eurowings?

Accepted Answer

Validity

The Eurowings General Conditions for Group Bookings apply to each carriage of passengers and baggage advertised and booked via Eurowings GmbH (hereinafter "Eurowings") for groups of more than 9 people ("Group Booking").

Contract of Carriage/booking

The Contract of Carriage comes into effect when the contact person returns the booking quotation (Offer) and Eurowings issues the booking confirmation (Acceptance).
The contact person acts as the group representative. In this case, the contact person concludes the Contract of Carriage in his or her own name on behalf of the individual group members.

Processing via a contact person

The entire booking process, including payment, is carried out via the contact person named in the quotation. Essential information, such as the Eurowings General Conditions of Carriage (GCC), flight schedules, flight changes, etc. is to be provided to the group members by the contact person in good time and in full. Information given to the contact person will be assumed to have been passed on to the remaining group members.

List of names

A complete list of names of all group members must be provided to Eurowings at the latest 4 working days before departure.

Booking changes/cancellation

Rebooking is permitted as either a maximum of 30% of the group is rebooked or the group maintains at least one flight with the original request. Bookings may be changed (flight times or dates) before departure and will incur an additional charge (per person and journey leg) plus the difference in the new flight price, if applicable. No more changes can be made after the scheduled departure time. For groups of 12 passengers or more, 10% of the group (rounded to the next person) can cancel up to 30 days before departure (GDS bookings: until ticket issue).

Refusal of carriage for a group member

If a group member is refused carriage for good cause, the remaining group members do not have the right to cancel the booking. The obligation to pay the group booking price still stands. In addition, the General Conditions of Carriage (GCC) apply, insofar as no contradictory clause exists.

Note:

All regulations apply to Eurowings flights with an EW flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW flight number, the conditions of the respective airline apply. These can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

Question 3

Do you or one of the group members need special assistance at the airport or during the flight?

Accepted Answer

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You can find everything about "Travelling healthy" here.

Question 4

What is the maximum number of people for whom I can book online at Eurowings?

Accepted Answer

With our group booking tool you can book a flight for up to 220 people.

Question 5

How do I make a Eurowings group booking?

Accepted Answer

If you would like to book for a group with more than 9 people, please use our group booking tool and accept the Eurowings General Conditions of Carriage (GCC). After submitting the form, we will send you a personalized, non-binding quote via email within 2-3 business days.

If you wish to accept the offer, please send us by e-mail the commitment to conclude a binding air carriage contract based on the quote. We will then send you a confirmation of the group booking by e-mail within two working days.

Providing the names of group members

The names of the group members must be provided to us at the latest 10 working days before the scheduled outbound departure date, excluding the date of travel. If names are provided later or are changed, additional charges will be applied.

Cancellation for more than 12 travellers

You may cancel the booking for 10% of the group members (rounded down to the nearest individual) up to a month before departure and you will receive reimbursement for the travel payment in full, provided that the original group contained 12 or more travellers. The full terms are available in our General Conditions of Carriage.

Our employees are available to answer any questions you may have relating to group bookings. Contact us daily between 9.00 a.m. and 5.00 p.m. (CET) by telephone on +49 (0)1806 122 345 (the international rates of your phone service provider apply) per call from mobile phones) or by email.

Please note:

If you wish to make group bookings for flights operated by partner airlines, please contact the relevant airline. The respective terms and conditions of the partner airline apply. Our partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways..

Group booking

Questions about group bookings:

Frequently visited pages

Eurowings

Lufthansa Group

Partner